Identify reviews that only have star ratings without any text comments. GMB Everywhere helps you find rating-only reviews to understand silent customer feedback and assess review authenticity.
Text-free reviews may indicate review quality issues or missed opportunities for detailed feedback that could improve your services
Reviews without text are "silent ratings" where customers voted with stars but didn't explain why. Understanding how many silent ratings you have helps you gauge customer engagement and identify missed feedback opportunities.
A high percentage of text-free reviews might indicate review quality issues or customers who aren't engaged enough to share details. This metric helps you understand the depth of customer feedback you're receiving.
Knowing how many reviews lack text helps you create strategies to encourage detailed feedback. You can adjust your review request approach to prompt customers to share specific experiences rather than just clicking stars.
Filter and find rating-only reviews that lack written feedback to understand patterns in silent customer feedback
After installing, visit maps.google.com and search for any term (like "dentist near me").
Our extension buttons will appear on the page.
Click on any business listing, then click the "Review Audit" button on the left side pane to open the review audit dashboard.
The summary section displays "Reviews without any text" showing the exact count and percentage of rating-only reviews. This helps you assess customer engagement and feedback quality.
Complete suite of professional tools for Google Business Profile management
How to use:
Open any business on Google Maps - primary and secondary categories display automatically beside the profile
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How to use:
Search for any term on Google Maps - click the Local Scan button to compare all GBPs
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Open any business on Google Maps - click the 'AI' button beside the GBP to use AI features
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Open any business on Google Maps - click the 'Find more' button beside categories
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Open any business on Google Maps - click the 'Basic Audit' button beside the GBP
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How to use:
Open any business on Google Maps - click the 'Review Audit' button beside the GBP
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How to use:
Open any business on Google Maps - click the 'Teleport' button beside the GBP
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How to use:
Open any business on Google Maps - click the 'Post Audit' button beside the GBP
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Join thousands of agencies and businesses using GMB Everywhere daily
Simply download the extension, then visit Google Maps, Local Finder, or Google Search 3-pack. You'll find our audit button beside any business listing.
Yes, we offer a free plan with 5 views per month. You can upgrade to our paid plans for unlimited access to all features.
While text reviews provide more insight, rating-only reviews still contribute to your overall star rating and review count. However, they offer less actionable feedback and may be less trusted by potential customers compared to detailed reviews.
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