Response Rate Calculator

How to Calculate Google Review Response Rate

Track and calculate your review response rate on any Google Business Profile. GMB Everywhere shows the percentage of reviews you've responded to, helping you measure engagement and improve your reputation management strategy.

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Why Searching Review Response Rate Matters for Local SEO

Review response rate is a key reputation metric that signals active business management and can improve local search rankings

Demonstrate Active Business Management

High response rates signal to Google and customers that your business is actively managed. This can positively impact local search rankings and build customer confidence in choosing your business.

Track Reputation Management Performance

Response rate is a key KPI for reputation management. Measuring it helps you set goals, monitor team performance, and ensure you're consistently engaging with customer feedback to improve satisfaction.

Benchmark Against Competitors

Compare your response rate to competitors to understand where you stand. If competitors have higher response rates, it signals an area for improvement that could be impacting your competitive position.

How to Calculate Review Response Rate

Measure what percentage of reviews receive responses to benchmark your engagement level against competitors and industry standards

STEP 1

Install Extension

Add to Chrome with one click

Install Extension
STEP 2

Search Google Maps

After installing, visit maps.google.com and search for any term (like "dentist near me").

Our extension buttons will appear on the page.

STEP 3

Click Review Audit Button

Click on any business listing, then click the "Review Audit" button on the left side pane to open the review audit dashboard.

STEP 4

View Response Rate Percentage

The summary section displays "Analyzed reviews that received a response" showing the exact number and percentage of reviews you've responded to. This is your review response rate metric.

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All GMB Everywhere Features

Complete suite of professional tools for Google Business Profile management

View Competitor Category

How to use:

Open any business on Google Maps - primary and secondary categories display automatically beside the profile

Features:

  • Always Free to Use
  • Find Primary Category
  • Find All Secondary Categories
  • Direct Link to Category Finder
  • Always Displayed on Google Maps

Local Scan

How to use:

Search for any term on Google Maps - click the Local Scan button to compare all GBPs

Features:

  • Compare Multiple Competitors in One Click
  • Compare Competitors Categories & Services
  • Compare Competitor Reviews Across GBPs
  • Compare Competitor Location Advantage
  • Compare Attributes & Other Data

AI Tools

How to use:

Open any business on Google Maps - click the 'AI' button beside the GBP to use AI features

Features:

  • AI GBP Post Generator
  • AI Review Response Generator
  • AI GBP Description Generator
  • AI Q&A Section Generator
  • AI Facebook Post Generator

Category Finder

How to use:

Open any business on Google Maps - click the 'Find more' button beside categories

Features:

  • Find Related Categories Based on Real Data
  • Get Service Suggestions for Each Category
  • Analyze Traffic Potential per Category
  • Extract Category Suggestions from Website URL
  • Category Suggestions from AI Chat

Basic Audit

How to use:

Open any business on Google Maps - click the 'Basic Audit' button beside the GBP

Features:

  • GBP Info like Place ID, Knowledge ID, CID & More
  • Find Services, Attributes, Categories & More
  • GBP Links like Review Request, Service/Product & More
  • Compare on External Maps Outside Google Maps
  • 40+ Additional Data Points & Tools

Review Audit

How to use:

Open any business on Google Maps - click the 'Review Audit' button beside the GBP

Features:

  • Track Review & Rating Trends Over Time
  • Detailed Review Analysis for GBP
  • Discover Common Keywords in Reviews
  • Custom Review Filtering for Analysis
  • Other Review Features

Teleport

How to use:

Open any business on Google Maps - click the 'Teleport' button beside the GBP

Features:

  • Find GBP Rank at Any Location
  • Find GBP Rank for Any Search Term
  • Find GBP Competitors at Any Location
  • Customizable Location Settings
  • Can Run for Any Location Worldwide

Post Audit

How to use:

Open any business on Google Maps - click the 'Post Audit' button beside the GBP

Features:

  • GBP Posts Timeline Visualization
  • Track Total GBP Posts & Post Frequency
  • Analyze GBP Post Content & Character Count
  • Monitor GBP Posts with Links & Media
  • GBP Post Performance Insights

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Frequently Asked Questions

How does it work?

Simply download the extension, then visit Google Maps, Local Finder, or Google Search 3-pack. You'll find our audit button beside any business listing.

Is there a free plan?

Yes, we offer a free plan with 5 views per month. You can upgrade to our paid plans for unlimited access to all features.

What's a good review response rate?

Industry best practices suggest aiming for 80-100% response rate. However, even a 50% response rate shows customers you care about feedback. The key is consistency and responding to all negative reviews within 24-48 hours.

How can I cancel my subscription?

You can cancel your subscription at any time and it will end at the end of the present subscription period. There is no contract. To cancel, click 'Dashboard' at the top right, log in, and select 'Account Information'. Then go to 'Membership' and cancel subscription there.

How can I get help or support?

You can click here to directly open the chat, or you can click the chat button on the bottom right of this page for a quick response.